We had the platform in the living room and everything was great except the trimming around it. Perhaps it was due to our unique choice of color for the vinyl flooring which is not as simple as light wood or brown wood. However, that is not an excuse we accepted because apparently this was introduced to us as one of the most popular choices among the homeowners. Perhaps all the homeowners were happy with the grey trimming, but definitely not us. To recap, when we first saw it, it looked like a metal construction piece which we mistook as a tool to hold the vinyl flooring in position, like to let the glue stick, but not as a final piece of product.
We told our ID about it, and he got the contractor to deliver some samples down so that we can repick another trimming. On this note, we are really happy how our ID is so accommodating on our changes. Afterall, we want the best look for the house, and if we are dissatisfied with something, it ought to go. The samples came and we picked the bottom middle one because the wood grain were close to our platform and it seemed to match pretty well. So it was decided, and we thought all was well. Nope.
The outcome of our choice was horrible. It was not close to how the sample looked like at all. We almost just called our ID to tell him to just bring back the grey metal construction looking trimming because this was so much worse.
A closer look at the current trimming. We called our ID to express our displeasure with how the actual product was so different from the sample, but he continuously assured us that the trimming was exactly the one we picked. Regardless, we were upset with it, and demanded to change it again. This time round we headed down to their factory to take a look at the big pieces so that hopefully we could pick one that we like and matches. However, there were no ready stock for us to pick from, and we were unwilling to take another chance where we picked the sample and the profile of the trimming came drastically different again. In the end, we decided on a matte black trimming, which would not have any profile issues, and hopefully it matches our tv console and shoe cabinet. Let's cross our finger and hope it goes well this time.
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