When you collected your keys, the Resident's Feedback Form would be handled over to you too. This form is used to list down all the defects within the house which is then submitted to the HDB contractor to get them rectified. This is because they should give us a house that is of perfection and not having cracks or damages here and there. Ideally, this should be completed within 7 days upon receipt of the keys, but as long as it is before the start of any renovation works, it will be valid.
So we have just submitted our list, which was compiled by our interior designer and the HDB contractor (yes, ours is so good that he helped us find defects for himself to fix yay!).
Some examples of our defects in the house that are marked out by duct tapes. This is the reason why you must always bring to your new house, so that you can easily mark them out for the contractors to identify and fix. Also, it is highly encouraged that you take a photo of every defects so that you can check back on it after they claimed that they have fixed all. There are a couple of people in forum that had negative experiences where their contractors removed the tapes without fixing the problem, hoping that it goes unnoticed, so better to be safe than sorry! The works should be completed within 14 days, so now we just wait....
Speaking of which, our ID have not gotten back to us on the 3D design too... More waits...
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